Course curriculum

    1. Introduction

    2. Keeping the gate

    3. Personal branding

    4. Vision

    5. Executive presence

    6. Dressing for success

    7. Self-care and worklife balance

    1. Grow your dream team

    2. Your boss

    3. Partnering with your boss

    4. Mentors

    5. Managing up

    6. Managing sideways

    7. Managing down

    1. Goal setting

    2. Administrative resources

    3. Presentation skills

    4. Social networking and online etiquette

    5. Dealing with disrespect

    6. Decision-making

    7. Project management

    8. Coping with change

    9. Office politics and gossip

    10. Emotional intelligence

    1. Managing morale in your office

    2. Confidant and advisor

    3. Setting expectations and maintaining boundaries

    4. Why professional meeting minutes matter

    5. Capturing professional meeting minutes

    6. Preparing briefing materials

    7. Managing interruptions

    8. Executing meetings and events

    9. Office technology

    1. Organizing your office

    2. Organizing your physical files

    3. Organizing your electronic files

    4. Apps

    1. Pursuing excellence

    2. Authentic leadership

    3. The importance of customer service

    4. Delivering exceptional customer service

    5. Delegating effectively

    6. Diversity and inclusiveness

    7. Entrepreneurial skills

    8. Coaching others

    9. Coaching yourself

About this course

  • Free
  • 53 lessons
  • 3 hours of video content

Discover your potential, starting today

Enroll today