Advanced Communication: Successful Negotiation
Blended learning programme
Introduction
Online Module Overview
Assess your Negotiation Style
Ethical standards & Guidelines
Should I Negotiate?
Position based or interest based negotiation
A Dispute Resolution or Deal Making Negotiation?
Analyzing the Negotiation
Your BATNA in a Dispute Resolution Negotiation
Using Decision Trees to Complete Your BATNA Analysis
Cross-Cultural Negotiations
How to Handle Ethical Issues
General Ethical Standards
Using Agents in Negotiations
After completing this module, you will be able to...
Suggested Readings
Developing Your Negotiating Power
Checklist of Psychological Tools
Getting to Know the Other Side
Using Power in Negotiations
Introduction to Psychological Tools; Mythical Fixed Pie Assumption
Psychological Tools: Anchoring
Psychological Tools: Overconfidence
Psychological Tools: Framing
Psychological Tools: Availability
Psychological Tools: Escalation
Psychological Tools: Reciprocation, Contrast Principle, and Big Picture Perspective
After completing this module, you will be able to...
Suggested Readings
Contract Law Checklist
Perspectives on Contracts
Sources of Contract Law
Creating Contracts: The Agreement
Creating Contracts: Consideration and Legality
Creating Contracts: Writing Requirements
Business vs. Legal Objectives in Contracting
After completing this module, you will be able to...
Suggested Readings
Life Goals Analysis
Dispute Prevention
ADR Concepts
ADR Tools
Arbitration
Arbitration (Conclusion)
Mediation
Mediation (Conclusion)
Contract Performance Review and Evaluation
During this exercise, you will...
Negotiating with Investors: Practice Your Negotiation Skills in an Interactive Experience
During this exercise, you will...
Suggested Readings
Introduction to Negotiation Exercise
Tracy: Instructions and Confidential Information
Pat: Instructions and Confidential Information
Negotiation Debrief: Planning for Negotiation
Negotiation Debrief: Planning for Negotiation (Conclusion)
Negotiation Debrief: Negotiation Tactics
Negotiation Debrief: Psychological Tools
Negotiation Debrief: Psychological Tools (Conclusion)
Negotiation Debrief: Creating and Performing the Contract
Negotiation: Building a Larger Pie
Self-Assessment and Feedback for the Other Side