Course curriculum

    1. A Note from UC Davis

    2. Course Overview

    3. Module 1 Overview

    4. Employee Performance Continuum

    5. Coaching Ascending Employees

    6. Coaching Consistent Performers

    7. Coaching Poor Performers

    8. Establishing a Coaching Culture

    9. Reading: Know When to Manage and When to Coach

    10. Reading: How to Help an Underperformer

    1. Module 2 Overview

    2. Using KPIs to Diagnose Performance

    3. Goals and Performance

    4. Ensuring Consistency in Coaching Practice

    5. Key Elements of a Coaching Agenda

    6. Owning the Coaching Process

    7. Coaching Tools

    8. Leadership Boundaries

    1. Module Overview

    2. Coaching Someone Who is Consistently Late

    3. Coaching Someone Who is Easily Distracted

    4. Coaching Someone Who Misses Deadlines

    5. Coaching Someone Who is No Longer Successful

    6. Coaching Someone Who is Frustrated with a Co-Worker

    7. Coaching Difficult Employees

    8. These 4 Questions Will Drastically Improve the Way You Lead

    1. Module 4 Overview

    2. Coaching Strategies for Managers

    3. Improving Manager Coaching Performance

    4. Common Issues when Coaching Managers

    5. Tips for How to Coach Managers

    1. Milestone 2 Overview

    2. Coaching Through Organizational Change

    3. Tips for Giving Feedback

    1. Course Summary

About this course

  • Free
  • 35 lessons
  • 3 hours of video content

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